June 18, 2018
Remember that 2008 movie, Yes Man? The feel-good film starred Jim Carrey, portraying fictional character Carl Allen, who goes to a self-help seminar, where only one main thing is taught: unleashing the power of YES. Long story short, the protagonist’s entire world opens up as he realizes the complete game changer that his attitude and outlook on life, and his belief in the what is possible, shifts always to the affirmative.
The reinvented “Yes Man” changes not only his own life with this postivephilosophy but also the lives of all those surrounding him. Who wouldn’t wnat to surround oneself with more Yes Men and Women?
Luckily, Garrett Wong, Arrival Experience Manager at Sheraton Waikiki, has discovered a Yes Man within the ranks of his empolyee team. His name is Micheal “Mike” Acosta and according to Wong, this Bell Storage Attendant Clerk is Hawaii’s very own Yes Man.
“Mike always finds a way to yes,” says Wong. “He is an associate who exemplifies the Aloha Spirit, lives the Sheraton Brand, and is genuine in his care for all guests and all employees of the hotel.”
Even more remarkable is that Acosta is not only a Yes Man, but that he has been making yes happen for Sheraton hotel guests for more than 23 years!
Keep reading for Mike’s recommendations for what to do and where to go when you visit Oahu, plus what it means to him to #GoBeyond.
Q: What does it mean to Go Beyond?
A: To Go Beyond is to exceed our guests’ expectations. Doing more than just the basic. Creating awesome lasting memories while staying at the Sheraton Waikiki.
Q: What’s your favorite thing about working as Inside Storage at Sheraton Waikiki?
A: My favorite thing about working as Inside Storage at Sheraton Waikiki? Is being able to interact with guests from all over the world. By answering questions, giving directions and recommendations about our hotel and island, it is truly rewarding.
Q: What do you feel makes the Sheraton Waikiki special?
A: Our Ohana. Being in Uniformed Services, part of a team that really cares for our guests and associates expressing the Aloha Spirit is what makes Sheraton Waikiki so special.
Q: What do you recommend our visitors do while they’re here?
A: My top recommendations for our visitors to go and experience are Pearl Harbor, Bishop Museum, a circle island tour and to eat–malasadas at Leonards, Rainbow Drive-Inn, Side Street Inn and Zippy’s.